Privacy Policy

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Privacy policy

Definitions

For the purposes of this Privacy Policy:

 

  • Application refers to the AustenTel ACS for iOS, the AustenTel ACS for Android, and the AustenTel ACS application for desktop platforms; published by Austen Consultants, LLC;
  • Company (referred to as either “the Company”, “Our”, “Us” or “We” in this privacy policy) refers toAusten Consultants, LLC, whose head office is at 12520 Willow Springs Road Suite 116 Haslet, ...
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3CX Cloud SBC

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AustenTel has developed a Cloud SBC for 3CX and works well on other platforms like Cisco. Our team has spent three years developing this solution for 3CX. We are a 3CX Platinum Partner and host around 3500 extensions for multiple schools, cities and business in Texas. We built the platform for our own use, but have since decided to release it to other 3CX partners that want a solution that requires no on premise solution, like 3CX SBC on a ...

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3CX SBC vs…..Mine

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3CX SBC v16

3CX SBC works great for small and medium sized businesses. The biggest issue I have seen is that it is deployed on Windows which is susceptible to Windows updates and just generally Windows desktop should not be used as a server. Let’s be honest the Rasberry Pi is a cool little box and we have run Citrix zero clients on it as a dummy terminal, but do you really want your phone system to depend on ...

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3CX Hosting

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So when I first started working with 3CX back in version 12 I believe we had a single “Multi-Tenant” version of 3CX on a Windows Server 2008R2 box. Had to open up separate ports for every client it worked but management was tough! I am a Data Center Architect by trade and it was rough so I can’t imagine what a layman user did!

We have since graduated those days, 3CX is now hosted in our Data Center in Dallas Texas ...

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It Has Been Awhile!

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Good afternoon! It has been awhile since I have posted anything, I figured I need to force myself to take some time to start writing again.

Everything has been going great at Austen Consultants, we have grown tremendously the last 3 years! We have really grown the K12 market with 3CX and now are hosting 3CX for 20 School Districts across Texas. We are a 3CX Platinum Partner and continue to grow with 3CX. Greg and Patrick from 3CX have been ...

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3CX Hosted Voice for K12 Education

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3CX Hosted Voice Scores High Marks

Jacksboro Independent School District (ISD) is a public school district based in Jacksboro, Texas.

Jacksboro ISD receives funding under a U.S. federal program called E-rate, which provides schools with discounts on telecommunications services to support connectivity and Internet use. E-rate began to phase out funding for voice service in the last year, shifting its contributions to support advanced communications systems instead.

 

The school district wanted to preserve the considerable funding it received from ...

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Configuring 3CX for Cisco 7942

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Setting up a Cisco 7942 as a custom template for the 3CX PBX

Good morning from Minnesota! No, I live in Texas but I am in Minnesota working, anyway on to my post. Yesterday I talked about how to save money by repurposing Cisco phones to use with the 3CX PBX system. The customer I mentioned yesterday, the school district, has some 3CX supported phones – Cisco 7940, 7941 and 7960. However, he also has Cisco 7942’s and guess ...

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Repurpose Cisco Phones to work with 3CX

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Give your Cisco phones a new life with 3CX

Cisco-Phones-7940

Since we have been deploying the 3CX platform over the last six months we have had success repurposing Cisco phones to the 3CX platform. We have a school district in north Texas that is in a proof of concept phase and currently has a Cisco phone system. We have helped him over the last three years upgrade his phone system, even though we ...

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3CX Installation on vCloud Air

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3CX on vCloud Air Probably Not

vCloud-Air-3CX

Welcome back for part two of 3CX in the cloud series. In part one I covered how 3CX functioned on Microsoft Azure. Today I will write about my experience installing the system on vCloud Air by vmWare. Again as a Hosted Voice company we were testing out 3CX on vCloud Air for our own selfishness. We wanted to see if we could host the 3CX Virtual ...

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3CX on Azure is the Cloud Ready for PBX?

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3CX on Azure Maybe the Standalone Version

As an entrepreneur in the IT Industry I am always looking for new opportunities in IT. Is 3CX on Azure one of those opportunities? Our company, Austen Consultants is always on the hunt for new streams of revenue. It became apparent that VOIP is finally becoming affordable for everyone; the competitors like Cisco and the days of a 50,000 dollar investment to obtain an Enterprise IP PBX are over.

We first came across 3CX while doing ...

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