Privacy policy

Definitions

For the purposes of this Privacy Policy:

• Application refers to the AustenTel ACS for iOS, the AustenTel ACS for Android, and the AustenTel ACS application for desktop platforms; published by Austen Consultants, LLC;
• Company (referred to as either “the Company”, “Our”, “Us” or “We” in this privacy policy) refers toAusten Consultants, LLC, whose head office is at 12520 Willow Springs Road Suite 116 Haslet, ...

AustenTel has developed a Cloud SBC for 3CX and works well on other platforms like Cisco. Our team has spent three years developing this solution for 3CX. We are a 3CX Platinum Partner and host around 3500 extensions for multiple schools, cities and business in Texas. We built the platform for our own use, but have since decided to release it to other 3CX partners that want a solution that requires no on premise solution, like 3CX SBC on a ...

3CX SBC v16

3CX SBC works great for small and medium sized businesses. The biggest issue I have seen is that it is deployed on Windows which is susceptible to Windows updates and just generally Windows desktop should not be used as a server. Let’s be honest the Rasberry Pi is a cool little box and we have run Citrix zero clients on it as a dummy terminal, but do you really want your phone system to depend on ...

So when I first started working with 3CX back in version 12 I believe we had a single “Multi-Tenant” version of 3CX on a Windows Server 2008R2 box. Had to open up separate ports for every client it worked but management was tough! I am a Data Center Architect by trade and it was rough so I can’t imagine what a layman user did!

We have since graduated those days, 3CX is now hosted in our Data Center in Dallas Texas ...

Good afternoon! It has been awhile since I have posted anything, I figured I need to force myself to take some time to start writing again.

Everything has been going great at Austen Consultants, we have grown tremendously the last 3 years! We have really grown the K12 market with 3CX and now are hosting 3CX for 20 School Districts across Texas. We are a 3CX Platinum Partner and continue to grow with 3CX. Greg and Patrick from 3CX have been ...

Last week some of our customers were affected by GoDaddy revoking SSL certificates, which in turn brought down a lot of secure sites and services like ADFS. If you are using a GoDaddy SSL certificate I would run, not walk to another public SSL certificate provider.

Here is the statement from GoDaddy;

Due to a software bug, the recently issued certificate for your domain was issued without proper domain validation, and in accordance with industry standards as a Certificate Authority, we will ...

3CX Hosted PBX done right

In my last post I discussed that 3CX is Cloud Ready on Azure. That is a somewhat bold statement considering what it takes to actually architect a correct solution in the real world. There is a lot to consider when designing an IP PBX that is functional and operational, one that you would be proud of. When I say proud, the primary criteria would be that the end users or consumers of the voice service ...

3CX V15 is gaining ground on Azure

Good morning! Well since I last blogged about 3CX on Azure a lot has changed in the world of 3CX. Namely, 3CX V15 was released in the last quarter of 2016 for GA. As a 3CX partner we had access to the beta release and we were able to test it again on Azure. 3CX V15 works great on Azure, there is no multi-tenant version moving forward from V14, so the port ...